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Computers... We love 'em and love to hate 'em. But before you buy that new computer you may only need some tweaks/fixes/upgrades to your current PC. If you are in the Parker, Colorado area, I can help you. If you are outside that area, please use this site as a resource. I've assembled loads of articles, links and resources for you to use.

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Basic Diagnosis Guidelines for Your PC
by: Priyanka Agarwal


Simone is exasperated. She has to work on her university assignment but her PC is not working properly. For example, she would like to open a single Internet Explorer window but a whole series of windows are opening up. Simone is not alone when it comes to this sort of problem. As a matter of fact, most of us will come across these kinds of problems in our life. When you fall sick you go to a doctor and he/she asks you a couple of questions as well as taking a look at your case history before giving any medication to you. In a similar way you have to find out what’s wrong with your PC before treating it, if it’s working in an abnormal manner. This article will help you in finding out what’s troubling your PC.

The first symptom that shows us your PC has got a problem is an error message. For example, you get a pop-up box on your screen, a Windows message, asking you to send an error report and says the application will be closed. Error messages just tell you that something is wrong so you can then work at getting to the cause of the problem. When you get an error message, try to analyze the situation with respect to what you were doing when you received it. Write down the error code. At times, error messages can be very confusing. For example, you want to open a file but it’s saying some other application is using that specific file. If you do get error messages like this, then it is time to question some of your recent activities such as:

* Did you install any software or hardware recently?
* Did you install anything from the Internet?
If you have installed some software and after this your PC has become unstable, by using System Restore you can remove any system changes that were made after the last time your PC was working properly. It automatically creates restore points (or system checkpoints) when you make a change to the system. If your PC has become unstable after you made some changes, open System Restore, choose a restore point, and return your computer to its previous stable state.

To use the System Restore utility:
1. Click Start
2. Point your cursor to Programs.
3. Point to Accessories
4. Point to System Tools
5. Click System Restore and follow the instruction on the wizard.

If the error messages or the recent history of your PC doesn’t provide much information to you, you have to explore your PC in some of the following ways:

1. Scan you system for viruses, Trojan horses, spyware or other malware.

2. Use a Process Explorer (freeware program) tool. Windows Task Manager shows which processes and files are currently being used and how much memory they are using, but some process names aren’t clear. Process Explorer not only gives all this information to you but also tells you which application started a process and which resources that particular application is currently using. It also has a potent search capability that quickly shows which processes have particular handles opened or DLLs loaded so that you can close any unwanted applications. Process Explorer works on Windows 9x/Me, Windows NT 4.0, Windows 2000, Windows XP, Server 2003, and 64-bit versions of Windows for x64 processors.

3. Go through the error log file created by Dr Watson. Dr. Watson is a program that is used to help detect, debug, and log errors that are encountered while Windows or Windows programs are running. It automatically creates a text file when an error is detected. When running Windows 2000, the error is logged under the file "drwtsn32.log" or "user.dmp", and when running Microsoft Windows 95, 98 or ME the file is logged with a .WLG file extension and stored under the \Windows\Drwatson or \Documents and Settings\All Users\Documents\DrWatson folder.

4. If you are having a networking-related problem you can use a Network Diagnostics system utility tool. You can run various tests using this so that it can collect different types of information. It scans your system to see whether you have network connectivity, and whether or not your network-related programs and services are running.

By going through these basic procedures, hopefully, you will find out what’s troubling your PC and, once that is known, you can commence treatment.


A lot of Beepen and Tooten, But No Booten?
By: Stephen Bucaro


You start your computer and all you get is a blank screen and some beeping noise. You panic because you think you have some very serious computer problems. Actually, your concerns are justified. The reason your computer is beeping is because it has a serious problem that prevents it from communicating via its standard output, the screen. But don't lose hope, here are some troubleshooting steps you can take.

The beeps coming from your computer are most likely not coming from your sound board or on-board sound circuitry. They are coming from a tiny PC speaker mounted inside the computer case for the specific purpose of communicating with humans when it can't communicate via the screen.

You may have noticed that every time you start your computer the beeps come in the same pattern. They are not random beeps. The computer is sending a special beep code. Beep codes are programmed into the computers BIOS (Basic Input Output System). Unfortunately, there is no standard for beep codes. Each BIOS manufacturer has their own patterns. They are not even standard by manufacturer. They vary by the BIOS version, the motherboard, and computer manufacturer.

Your first step is to look in the information that came with your computer for the meaning of beep codes or for the identity of your BIOS. If you didn't get that information, try to find it at the web site of the manufacturer of your computer. If you can't find it there, you'll need to open the case of your computer and read the manufacturer's name and BIOS version off the BIOS chip.

Although there are thousands of different computer and motherboard manufacturers, fortunately, there are only a few BIOS manufacturers. Below is a list of the major BIOS manufacturers’ websites.

AMI (American Megatrends, Inc.) www.megatrends.com; Phoenix Technologies, www.ptltd.com; IBM, www.us.pc.ibm.com.

If you can't find useful information about your computer's beep codes at the computer manufacturer's or BIOS manufacturer's web site, you'll need to troubleshoot by process of elimination.

A single beep when your computer starts is not an error. It's to test the PC speaker. If you don't hear a single beep, either your computer's power supply, motherboard, or PC speaker is bad.

It's unlikely that you have a bad keyboard, but a bad keyboard can cause a computer to emit beep codes, and changing out the keyboard is cheap and easy.
Open your the case of your computer and perform a close inspection of the motherboard with a magnifying glass. It's unlikely, but possible that something like a staple has been sucked into the case and is causing a short.

A common cause of beep codes is a problem with RAM. Make sure the memory modules are installed correctly by gently, but firmly, pushing down on each module. If that doesn't fix it, remove all but one memory module. Usually a single memory module must be installed in the first bank. If that doesn't fix it, swap out that module with the next one. You may need to identify the type of memory your computer uses and try a brand new memory module.

The reason your computer is emitting beep codes may be because the video circuitry is bad. If your motherboard has on-board video, try disabling it and installing a video adapter card. If your computer uses a video adapter card, try replacing it or removing it and enabling on-board video.

If that doesn't fix the problem, try removing any expansion cards, except the video adapter card, and disabling any I/O circuitry such as USB ports. If that doesn't work, try replacing the power supply.

If your computer still has a blank screen and is emitting beep codes, the only possibility left is a bad component on the motherboard. It could be a CPU failure, but replacing the CPU is usually expensive - if the type your motherboard uses is still available.

Replacing a motherboard involves almost totally disassembling the computer and may require reinstalling and/or reactivating the operating system and replacing some drivers. Hopefully, you will find information about the meaning of the beep codes and they will indicate a problem easier to fix than replacing the motherboard.
Copyright(C) 2005 Bucaro TecHelp.

Permission is granted for the below article to forward, reprint, distribute, use for ezine, newsletter, website, offer as free bonus or part of a product for sale as long as no changes are made and the byline, copyright, and the resource box below is included.

About The Author
Copyright(C) 2005 Bucaro TecHelp.
To learn how to maintain your computer and use it more effectively to design a Web site and make money on the Web visit bucarotechelp.com
To subscribe to Bucaro TecHelp Newsletter visit http://bucarotechelp.com/search/000800.asp




 

 



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